Industries
Art galleries
Collector CRM & Private Preview Engine
Why this matters for art galleries right now
Selling art runs on knowing who collects what, who is close to buying and who quietly came back to look at the same piece three times. In most galleries that knowledge lives in one person's memory and a spreadsheet nobody else opens.
AI is useful here in a narrow, unglamorous way. It keeps the collector record current, notices the pattern, and makes sure the private preview invitation reaches the eleven people it should reach rather than the whole list.
AiD Design is an AI and automation agency based in Melbourne. We build these systems for businesses across Australia, and for US businesses through our partnership with MyLocalEverything.
The automations
What we put to work
We rarely build all of these at once. We start with the one costing you the most, prove it, then add the next.
Collector CRM with preference tagging
Keeps a live picture of what each collector actually responds to, medium, period, artist, price band.
Event RSVP automation
Handles the invitation, the reply, the reminder and the door list without anyone chasing.
Private preview invites
Sends the quiet first look to the collectors most likely to act on it.
Post-visit follow-up
Follows up on the piece someone lingered in front of, while they are still thinking about it.
Acquisition reminders
Surfaces the collector who is due a conversation, before a competitor gets there.
Our process
How a build actually runs
Six stages. You see something working long before the last one.
Discovery
We sit with how the work actually moves through your week. Who touches an enquiry, where it stalls, and what it costs you when it does.
Strategy
We pick the handful of jobs worth automating first, and say plainly which ones are not worth it yet. You get the reasoning, not just the recommendation.
Design
We map what each automation does, what it never does without you, and what the customer on the other end experiences.
Develop
We build it against your real systems and your real data, so you are reviewing the working thing rather than a description of it.
Implement
It goes live in draft-for-approval mode. Nothing reaches a customer until you have seen the shape of what it sends.
Accelerate
Once it has earned trust we widen its remit, tune what is underperforming and add the next job to the queue.
Questions
Asked, answered
Our collector relationships are personal. Will this feel automated?
It should feel like your director has a better memory. Every outbound message is yours to approve, and the tone is set by you rather than by a template.
Does it work with Artlogic?
Yes. We build around the inventory and collector systems galleries already run rather than asking you to migrate.
Get in touch
One call. Tell us which of these is costing you the most, and we will tell you whether it is worth building.
Get in touch